A hot topic in the ESOP world is “Dealing with Cynics & Negativity in Your ESOP.” It has been a hot topic for years and is always a well attended session.
In many of these presentations it is about how to fix or deal with the cynic or negative person. The focus is on them. It may be useful that we turn the focus on ourselves and how we approach our conversations with the cynic or negative person. Here are four key points to think about:
- Keep yourself under control
- Maintain an attitude of mutual respect
- Clarity on your needs, feelings, and personal rights
- Fluency in the relationship skills of awareness, affirmation and empathetic listening
If you peel back the onion, there may well be a logical and legitimate reason for why a fellow employee owner lives in the world of negativity. We have not walked a mile in their shoes and if we had, we may understand that they do have a right to be this way. There is no need to add more fuel to the negativity in our organizations, it is contagious enough.
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